Cover Feature
New Paths: Home Sleep Testing
Sleep Apnea Solutions contracts with employers to provide home sleep diagnostics, building a non-Medicare business.
- By Janis Rizzuto
- Jul 01, 2010
Sleep Apnea Solutions Inc. was founded based on a desire
to do business in an entirely different way. “The founder
had been in the DME industry a long time as the owner
of Oxygen One in Waukesha, Wis., so he had watched all
the changes with Medicare,” says Rebecca Olson, RCP, RRT,
director of clinical and diagnostic services for Sleep Apnea
Solutions. “He had in the back of his mind that there had to be
a better ‘mousetrap’ of a business that wasn’t dependant on
private insurance and Medicare, because they dictate anything
and everything we can do.”
But what could that business be? It turns out that home
sleep testing marketed in a business-to-business manner wasthe answer. So in February 2007, Sleep Apnea Solutions (www.hometestingnow.com) was created to provide sleep diagnostics
under contract with employers in diverse industries, such
as trucking, manufacturing, construction, food service, law
enforcement and more. Ferreting out those with sleep apnea
results in a healthier, more productive workforce, Olson says.
What employer wouldn’t like that?
Targeting employers as payers was unique, and so was the technology Sleep Apnea Solutions was asking those payers to
support. Back in 2007, data about home sleep testing was not
widely available, and Medicare had yet to give the diagnostic
method its approval. Still, all the research was there to support
the approach, Olson says, including statistics about the unmet
need: approximately 18 million Americans have sleep apnea,
and 85 percent are undiagnosed.
“In Waukesha County, we studied how many people between
18 and 65 years old might be undiagnosed, how many sleep labs
served the area, how many beds those labs had and how often
the beds were used,” Olson says. “We calculated that in order to
get every patient diagnosed, it would have taken almost three
years through the traditional sleep lab method.”
Such backlogs are difficult on those suspected to have apnea,
and research shows that a third of those patients never make it
to the lab, even when their doctors recommend it. That means
that scads of patients aren’t getting diagnosed as they should,
Olson says. “Obviously, we see the benefits of a facility-based
study vs. a home sleep test. We are not looking to take that away
from anybody. We also recognize that there is a patient population
out there that cannot or will not ever go to a lab, but they
still have a problem. They are creating a burden on our health
care system because they are not being diagnosed or treated.”
Reaching these folks through their employers and administering
home sleep tests means they have another avenue to
diagnosis — and that avenue is far less expensive, Olson says.
In general, home tests cost less than a third of facility-based
tests. Recently, for a presentation to an audience of home
medical equipment providers, Olson calculated the difference
between the least and most expensive sleep lab study and the
least and most expensive home sleep test. (See charts below.)
Then, to show the broader savings, Olson multiplied the
undiagnosed population of 18 million nationwide by those
average costs. Comparing the least expensive lab tests to the
least expensive home tests, home tests would save $37 billion.
On the expensive side, the difference saved with home tests is
$62 billion. “Tens of billions could be saved by diagnosing people
with obstructive sleep apnea in the home,” she says. “And that
does not account for the money saved by preventing complications
of undiagnosed apnea, such as extra doctor appointments,
hospitalizations for stroke or diabetes, and psychiatric care.”
| Cost Analysis for Facility-Based Sleep Study |
| |
Range |
| |
Low |
High |
| Cost for full polysomnography in a sleep lab |
$2,000 |
$4,500 |
| Cost for physician interpretation of full PSG |
$450 |
$450 |
| Cost for PAP treatment (no supplies) |
$800 |
$1,850 |
| Total cost to diagnose and treat |
$3,250 |
$6,800 |
20% patient co-pay (PSG) |
$400 |
$900 |
| 20% patient co-pay (interpretation) |
$90 |
$90 |
| 20% patient co-pay (PAP) |
$160 |
$370 |
| Total patient co-pay for diagnosis and treatment |
$650 |
$1,360 |
| Cost Analysis for Home Sleep Test |
| |
Range |
| |
Low |
High |
| Cost for home sleep test (HST) |
$147 |
$800 |
| Cost for physician interpretation of HST |
$75 |
$150 |
| Cost for PAP treatment (no supplies) |
$800 |
$1,850 |
| Total cost to diagnose and treat |
$1,022 |
$2,800 |
| 20% patient co-pay (HST) |
$29 |
$160 |
| 20% patient co-pay (interpretation) |
$15 |
$30 |
| 20% patient co-pay (PAP) |
$160 |
$370 |
| Total patient co-pay for diagnosis and treatment |
$204 |
$560 |
Price range represents the average cost at the low end and the high end, as estimated by Sleep Apnea Solutions, Waukesha, Wis.
Components of the Program
Even though the financial message is a compelling one, blazing
a new trail takes effort, Olson says, and early days were
rough. “Initially, the response to Sleep Apnea Solutions was
not pleasant,” she remembers. “The labs were afraid it would
take business away from them; physicians said there was not
enough data to show home tests were valid. Still, we looked at
it as a way to come alongside the labs and to capture those 30
percent of patients who weren’t going to labs at all. If the home
sleep test came back as valid but inconclusive, that was proof
that the patient needed to go to the lab.”
Interest from potential customers built slowly. “It was all
about pounding the pavement, calling companies, making
appointments, making presentations, following up and
following up,” Olson says. “But it was different in the aspect
that there was the freedom to do it how we wanted to do it
outside of the constraints of insurance. There was no Medicare
at all. None.”
The freedom enabled Sleep Apnea Solutions to develop a
unique program focused on messages that appeal to companies.
“When you are dealing with corporations, it’s business to business,
as opposed to physician to health care provider,” Olson
says. “We can negotiate programs and products. We are dealing
with people who understand the value of providing health care
to their employees. They want to retain employees who are
productive and come to work. If employees are unhappy in their
personal lives, they may blame it on their work lives and quit —
all because they are not getting a good night’s sleep.”
According to occupational health research, half of the
American workforce reports sleepiness on the job interferes
with the amount of work they get done. Olson notes that when
employees have sleep disorders, it can result in a substantial increase in corporate health care costs, a reduction in employee
productivity and a decrease in company profitability. Sleep
Apnea Solutions’ Sleep Apnea Health & Safety Program combats
those problems. The program includes three components:
- Sleep Apnea Home Testing: This self-administered,
Type IV two-night test records respiration, oximetry
and pulse. Equipment used includes ResMed’s
ApneaLink with Oximetry.
- Sleep Apnea Home Study: This self-administered, Type
III one-night sleep study records airfl ow and snoring,
patient position, abdomen or chest movement, oximetry,
pulse, and/or EKG. Equipment used includes
ResMed’s ApneaLink Plus and Philips Respironics’
Stardust II.
- Auto-Titrating Study: Performed after one of the above,
this study measures the effect an autoPAP device has
on reducing sleep apnea events over a minimum of one
month of therapy. Equipment used includes ResMed’s
S8 with ResTraxx.
“When you are dealing with corporations, it’s
business to business, as opposed to physician
to health care provider. We can negotiate
programs and products.”
—Rebecca Olson, RCP, RRT, Sleep Apnea Solutions
Prior to their sleep studies, patients come in to pick up the
diagnostic equipment, and they are shown how to use it by
a therapist, Olson says. They also receive an instructional
DVD. The coaching works. Sleep Apnea Solutions has a test
failure rate of just 3 percent, Olson says. The number of home
sleep tests performed each month is moving higher based
on a growing number of existing customers renewing their
contracts as well as new businesses signing on, she says.
Once patients are diagnosed and complete their titration
studies, Sleep Apnea Solutions has a range of treatment options
based on contracts with employers and the patients’ individual
situations and financial resources. After consulting with the
patient and his physician, the company may sell or rent CPAP
or autoPAP equipment.
Olson emphasizes the liberty in cultivating business
customers. “When you work with Medicare and private insurbest of the best in products and services. We don’t have to skimp
because the cost of doing business is in the contract, and that is
negotiated. With the occupational health system, the employer
is paying for it, and you don’t get into the whole issue that the
provider can’t qualify the patient, because it’s privatized.”
Sleep Apnea Solutions works strenuously to protect its
contracting partners. “We will not do a home sleep test on
somebody just because they want it,” Olson says. “If their Berlin
and Epworth scores come back low, if they say they don’t snore
and have energy, and if they don’t fit any type of profile, we
won’t do it. When the employer is paying for something, the
employees think they’ll just get it done because it’s paid for. We
will intervene in those instances. That’s helped us to develop
business-to-business relationships. We will not compromise
the employer’s pocketbook just for the sake of satisfying the
employee’s desire to get something for the heck of it.”
One interesting aspect of continuing to grow Sleep Apnea
Solutions has been expanding the potential companies that
may be customers. “The majority of our business is occupational
health programs, but encompassing any type of industry
you can imagine well beyond trucking. If people don’t have
trucking companies in their area, they certainly have shipping,
airlines and schools. It’s a matter of thinking out of the box.
Plus, there are some employers that don’t have an occupational
health program, but they truly care about their employees. All
it takes is looking at the most dangerous jobs out there. Even a
chef standing in front of a hot grill and using sharp knives may
be affected by sleep apnea. The industry has a tendency not to
think in simple terms. It doesn’t have to be a huge corporation.”
Indicators of Quality, Satisfaction
Sleep Apnea Solutions is attracting business customers based
on its quality and expertise. The company is accredited by The
Joint Commission under the Ambulatory Health Care standards
for a Diagnostic Sleep Center. Although that form of accreditation
is usually awarded to traditional sleep labs, Sleep Apnea
Solutions was able to show compliance even though its patient
test environment is the home, Olson says.
Further, Sleep Apnea Solutions’ medical consultant is
John Stevenson, MD, a triple-boarded physician certified in
pulmonary, sleep and internal medicine. Stevenson isn’t just a
figurehead; he takes an active role in the company. He developed
the questionnaire that determines whether a patient is a
good candidate for home sleep testing. “When we take a new
patient, we are about 95 percent sure that HST is appropriate
and that the patient does not need to go to the lab right away,”
Olson says. “There are certain red flags that make you pause
about whether to do a test in the home, such as night terrors,thrashing in sleep or sleep paralysis.” Notably, Stevenson’s
expert eyes score most sleep tests, based on 40 years of
medical experience.
In addition to satisfying its employer partners with a highquality
program, Sleep Apnea Solutions reports that employees
are pleased about the increased comfort of testing at home.
“Patient response has been really good,” Olson says. “Obviously,
they’d rather do a test in their home. No one is watching them;
it’s private. And there’s value in it because this is how they
really, truly sleep.”
The only reluctant participants the company has encountered
are commercial drivers worried about their livelihood,
Olson says. Proposed Federal Motor Carrier Safety
Administration rules require physicians to screen drivers for
sleep apnea if they have certain physical characteristics or
health issues. If those drivers don’t get sleep studies, they can
lose their licenses because of an incomplete medical report.
“Their motivation is not for health reasons, but for financial,”
she explains. “They are probably the toughest to work with.”
Convenience and privacy can win them over, Olson says.
“A CDL driver can walk out of his physician’s office needing a
sleep study, and then his employer refers him to Sleep Apnea
Solutions,” she says. “He walks in here with the order from the
doc. We set him up, and by the next day, we have the study.
There is no waiting to get into the lab and no waiting for a bed
— hopefully, he has one.”
Olson concludes that the discreet nature of home tests
is working in the company’s favor as well. “We have tested
physicians and policeman, and they do not want anyone to
know. There’s a prideful thing about not wanting to admit to
sleep apnea that we as a society just need to get over. But the
response to home sleep testing is better now. We definitely took
our hits and licks along the way, whether it was from physicians,
sleep labs or prospective partnering companies, but that
happens to trailblazers, you know.”
This article originally appeared in the July / August 2010 issue of Respiratory & Sleep Management.